I was greatly impressed with the service from both the initial phone call and setup, even late on a Sunday, to the prompt time of the Tech's arrival, and the fee correction from my own misunderstanding of the payment process. Everything was very efficient and easy to use, including reminder emails,and the final product with screen captures. Dan Malcolm was very courteous and knowledgeable and simply a pleasure to walk through it all. His explanation of all the deficiencies was very thorough and easy to understand. Your team and company is very well organized, and from my opinion, will be highly recommended to others.